At Tropical Business Solutions we have decades of hospitality experience. From theme parks and resorts to dive boats and cruise ships, we understand the business. Our Hospitality Solutions include the following:
CUSTOMER SERVICE SOLUTIONS:
Customer service is the key to success in every discipline in the hospitality industry. We can audit your customer service operation, identify opportunities for improvement, set quantitative standards and create tools to measure performance.
FOOD & BEVERAGE SOLUTIONS:
Food & Beverage is one of the most prominent industries in the Florida Keys and one of the things most closely associated with this market. We have a thorough understanding of what makes a F&B P&L sing and how to monitor performance to avoid surprises at the end of the month. If you need help managing your inventory, tracking sales, costing menu items or controlling costs, we have solutions for you. We have contacts with the major foodservice suppliers in the Keys and we can help you set up e-commerce solutions to make ordering easier and more efficient.
RETAIL SOLUTIONS:
Retail competition in the Keys is fierce as there are low barriers to entry and competition is plentiful. We have experience with retailers big and small, selling everything from sunscreen to t-shirts to dive gear. We can help you manage your inventory, set up an incentive-compensation plan to improve gross sales, set a pricing strategy, reduce cost of sales and optimize labor.
SUPPLY CHAIN SOLUTIONS:
Remote suppliers and restricted delivery schedules make supply chain management a challenge in the Keys. We have the experience to keep things moving along the entire supply chain: sourcing, purchasing, receiving, warehousing, and sales. We can also help set up physical inventory processes that are accurate and manageable and create tools to help you keep track of purchases and receipts.
BENCHMARKING SOLUTIONS:
We have local knowledge of the Keys economy and can help you stay up to date on what the competition is doing. If you want to benchmark best practices, prices, or amenities, let us do the research for you. We will report back on what is happening on the island and help you set strategies to stay competitive.
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